7/20/2023 0 Comments Otto soap dispenser![]() If the sensor is damaged, it will usually require replacement. In the case of incessant soap flow, the tube itself may be damaged or cracked. Otherwise, the most common reason for not dispensing is that there is a problem with the supply tube. In this case, you will need professional assistance as can be provided by QBIC. If power is not the issue, the sensor might be damaged. If the unit is automatic, ensure that the battery is working or that the power supply is not obstructed. You must never use solvents or aggressive household cleaners like beach, descalers, or ammonia-based bathroom cleaners. Never try inserting a sharp object into the soap nozzle as this could damage the pump and void the warranty. ![]() In any one of the four above scenarios, the first step is to pour only warm water into the dispenser and gently pump it to clear the blockage.
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